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Frequently Asked Questions
What will you do to prepare my apartment before I move in?
Before a new resident moves in, each apartment home at Ironwood at Red Rocks is professionally painted and cleaned, and our maintenance team conducts a thorough inspection and completes general maintenance throughout the apartment.
Do I have to be present for a service technician to perform work?
You do not need to be home during a maintenance repair. When submitting a service request through the resident portal, please indicate if the maintenance team has permission to enter your apartment.
Do you have on-site maintenance?
Yes, at Ironwood at Red Rocks we have an onsite maintenance team.
An item in my unit needs repair. How do I get help?
You can either enter your work order via Ironwood's online portal or call the leasing office to submit your request.
What happens if I am locked out?
During office hours, you may come to the office and check out a key, however a locksmith would need to help you gain access after hours.
Is parking available?
Yes - there is ample surface parking, however inquire with our leasing agents on carports and detached garages, however our Carriage Units have attached garages.
What amenities does the property offer?
Ironwood at Red Rocks offers a fitness center, yoga studio, fitness on demand, yoga patio, heated pool, hot tub, sun deck, bike and ski repair, bark park, and paw spa.
During which time periods are the pools and decks available for use?
The pools and deck at Ironwood at Red Rocks are available for use from 10am-10pm
Is your community pet friendly?
Yes - please see our pet policy for restrictions and contact the leasing office to learn more.
What appliances are standard?
All kitchen appliances - microwave, oven, and dishwasher, however some select units have washers and dryers - contact our leasing agents for more information.
Do you offer furnished apartments?
We don't offer furnished apartments at this time, but we do work with Cort Furniture to help you get your future apartment furnished before you move-in.
How long does it take for an application to be approved?
Once the rental application and additional documents are submitted, we typically finalize the application in 24-48 hours.
What are my options for paying my rent?
On-line via ACH, credit or in the office with check or money order.
Am I required to purchase renter's insurance?
Yes. $100,000 personal liability with the future apartment's address on declaration page
Which provider can I use for Internet and cable?
Xfinity (Comcast) or Century Link are both available at Ironwood at Red Rocks
If my situation changes can I get out of my lease?
Yes, please see buy-out addendum.
How do I set up my utilities?
Contact Xcel Energy to set-up electricity - the leasing office will take care of the rest.
Which utilities are included in my rent?
Is there public transportation within close proximity of the buildings?
Yes - the RTD - Park-N-Ride at Ken Caryl and C470 is a short drive from Ironwood at Red Rocks.
Which school district are you in?
Ironwood at Red Rocks is in the Jefferson County school district.
How do I get to your community?
C470 and Bowels OR C470 and Quincy
Ironwood at Red Rocks
13195 W. Progress Circle
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